Privacy Policy

Macroo (“the App”) is published by Ascend Solutions L.L.C - FZ (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use Macroo.

1. Information We Collect

When you use Macroo, we may collect the following types of information:

Personal Information: Email address, name, or account details (only if you register or subscribe).
Health & Nutrition Data: Data you provide voluntarily, such as food entries, goals, weight, and preferences.
Device Information: Non-identifiable information like device type, operating system, and crash logs.
Usage Data: Anonymous analytics about how you use the app to improve performance and features.

We do not sell your personal information.

2. How We Use Your Information

We use your information to:

Provide core app functionality (macro tracking, recipe generation, meal suggestions).
Personalize your experience (suggested recipes, food entry history, goals).
Improve the App through analytics and performance monitoring.
Communicate with you about updates, features, or subscriptions.
Comply with legal obligations.

3. Data Storage & Security

All personal and nutrition data is stored securely using modern encryption and cloud solutions (e.g., Firebase).
Sensitive data such as login credentials are never stored in plain text.
We take reasonable measures to protect your information from unauthorized access or misuse.

4. Sharing of Information

We only share your information in limited circumstances:

Service Providers: For hosting, analytics, or payment processing (e.g., Apple In-App Purchases).
Legal Requirements: If required by law or government authorities.
Business Transfers: In the event of a merger, acquisition, or restructuring.

We do not share your personal information with advertisers.

5. Third-Party Services

Macroo may use trusted third-party services such as:

Firebase (Google) – for authentication, analytics, and cloud storage.
OpenAI – to generate personalized recipe suggestions based on your inputs.

These providers have their own privacy practices, which we encourage you to review.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing (note: this may affect your ability to use the app).
Request a copy of your data in a portable format.

To exercise these rights, contact us at [Insert contact email].

7. Children’s Privacy

Macroo is not intended for children under 13 (or the age of digital consent in your country). We do not knowingly collect data from children.

8. Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.

9. International Users

Your data may be processed and stored in countries outside your residence, including the UAE. By using the App, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App or on our website with the “Last Updated” date revised accordingly.

11. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Ascend Solutions L.L.C - FZ
6th Floor, Meydan Grandstand, Dubai, U.A.E.
Email: ascendsolutionsuae@gmail.com